Emergency Dispatch Specialist | Critical 24/7 Support

Public Safety Dispatch Network; Northford (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

The Public Safety Dispatch Network in Connecticut is seeking skilled Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. You will handle emergency and nonemergency calls and ensure accurate incident details are recorded.

Responsibilities include assigning calls, monitoring radio traffic, coordinating with agencies, and safeguarding sensitive information while adhering to confidentiality and security

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Clear radio communication and learning jurisdictional geography may be required.
• Access to sensitive information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers per priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Jurisdiction knowledge

Education

High school diploma

Job description

The Public Safety Dispatch Network in Connecticut is seeking skilled Police Dispatchers to support law enforcement operations by taking requests for assistance and maintaining reliable communication with officers. You will handle emergency and nonemergency calls and ensure accurate incident details are recorded.

Responsibilities include assigning calls, monitoring radio traffic, coordinating with agencies, and safeguarding sensitive information while adhering to confidentiality and security