24/7 Emergency Communications Dispatcher

Public Safety Dispatch Network; Litchfield (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plans

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers to support Bantam, CT law enforcement operations. Dispatchers receive calls, document details, assign officers, and monitor radio traffic to ensure timely safety updates.

The role requires accurate typing, clear radio communication, and the ability to learn local geography; access to CJIS may require security screening. Training is often provided, with shifts including nights and weekends.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio; learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Education

High school diploma or equivalent

Tools

CJIS access

Job description

Public Safety Dispatch Network is seeking Police Dispatchers to support Bantam, CT law enforcement operations. Dispatchers receive calls, document details, assign officers, and monitor radio traffic to ensure timely safety updates.

The role requires accurate typing, clear radio communication, and the ability to learn local geography; access to CJIS may require security screening. Training is often provided, with shifts including nights and weekends.