Emergency Communications Dispatcher – Wilton

National Public Safety Careers; Wilton (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

National Public Safety Careers is seeking Police Dispatchers for a role in Wilton, CT. Dispatchers handle emergency and nonemergency requests, accurately document locations and incidents, and coordinate with officers to ensure timely responses.

Ideal candidates will have accurate typing, clear radio communication, and strong geographic knowledge, with training provided and opportunities to support multiple agencies and varied shifts.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Accurate typing

Active listening

Clear radio communication

Geographic knowledge

CJIS awareness

Education

High school diploma or equivalent

Job description

National Public Safety Careers is seeking Police Dispatchers for a role in Wilton, CT. Dispatchers handle emergency and nonemergency requests, accurately document locations and incidents, and coordinate with officers to ensure timely responses.

Ideal candidates will have accurate typing, clear radio communication, and strong geographic knowledge, with training provided and opportunities to support multiple agencies and varied shifts.