24/7 Police Dispatcher & Emergency Communications

Public Safety Dispatch Network; Coventry (CT); On-site; USD 45,000 - 75,000; Full time

Job summary

Public Safety Dispatch Network in Coventry, CT seeks skilled Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. You will document locations, coordinate with agencies, monitor status, and ensure secure handling of records; this role may include night and weekend shifts based on staffing.

Candidates should have a high school diploma; on-the-job training may be provided; strong typing, listening, and

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Typing accurately, understanding spoken information, and communicating clearly by radio are essential. Knowledge of jurisdictional geography is important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Active listening

Radio communication

Geography knowledge

Education

High school diploma or GED

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Coventry, CT seeks skilled Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. You will document locations, coordinate with agencies, monitor status, and ensure secure handling of records; this role may include night and weekend shifts based on staffing.

Candidates should have a high school diploma; on-the-job training may be provided; strong typing, listening, and