Emergency Communications Dispatcher

National Public Safety Careers; Poquonock Bridge (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers is seeking a Public Safety Dispatcher / Telecommunicator for the Poquonock area in Connecticut. Dispatchers handle call taking, police and fire dispatch, and EMS coordination, using CAD, telephone, mapping, and radio systems to support responders.

Candidates should have a high school diploma, strong typing, active listening, and clear communication skills. Shifts may include nights, weekends, holidays, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Job description

National Public Safety Careers is seeking a Public Safety Dispatcher / Telecommunicator for the Poquonock area in Connecticut. Dispatchers handle call taking, police and fire dispatch, and EMS coordination, using CAD, telephone, mapping, and radio systems to support responders.

Candidates should have a high school diploma, strong typing, active listening, and clear communication skills. Shifts may include nights, weekends, holidays, and overtime as needed.