Emergency Department Tech Lead — Operations & Education

Hugh Chatham Memorial Hospital; Milwaukee (WI); On-site; USD 43,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employer retirement match

Job summary

Advocate Health is seeking an ED Technician to support the emergency department's refurbishing initiatives at Aurora St. Luke's Medical Center. You will participate in daily rounds, ensure Care Connection documentation, and provide input on equipment needs and depreciation to leadership.

The role requires 2–4 years in an ED, CNA/EMT-B/LPN/MA certification, strong PC and communication skills, plus excellent organizational and math abilities for efficient operations.

Qualifications

• Proficiency with PC skills and familiarity with ED equipment.
• Strong communication and customer service skills.
• Excellent organizational and basic math skills.
• Certification as a CNA, EMT-B, LPN, or Medical Assistant.

Responsibilities

• Oversee day-to-day refurbishing initiatives in the ED.
• Conduct regular department rounds using the daily rounding tool; ensure documentation in Care Connection.
• Provide input to ED leadership regarding equipment needs, future planning, and equipment depreciation.
• Identify and address cleaning needs during rounds.
• Evaluate supply usage and recommend quarterly par level adjustments to support efficiency and fiscal responsibility.
• Represent the ED on the Leadership Team and participate in leadership meetings as needed.
• Co-chair monthly ED technician staff meetings with the ED Manager, ACM, or Director.
• Review patient satisfaction data related to ED technician performance and develop action plans to address unmet goals.
• Ensure ED technicians follow all organizational safety initiatives.
• Function as an ED technician as needed.

Skills

PC skills

Communication skills

Customer service

Organizational skills

Basic math skills

Education

High School Diploma or equivalent

Tools

ED equipment familiarity

Job description

Advocate Health is seeking an ED Technician to support the emergency department's refurbishing initiatives at Aurora St. Luke's Medical Center. You will participate in daily rounds, ensure Care Connection documentation, and provide input on equipment needs and depreciation to leadership.

The role requires 2–4 years in an ED, CNA/EMT-B/LPN/MA certification, strong PC and communication skills, plus excellent organizational and math abilities for efficient operations.