Emergency Services Tech Lead

Hugh Chatham Health; Milwaukee (WI); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability (Short- and Long-Term)

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health in Wisconsin’s Milwaukee area is hiring an ED Technician for the Aurora St Lukes Medical Center ED. This full-time role on 1st shift starts at 0900 with weekend and holiday rotation. You will support refurbishing, rounds, documentation, equipment needs, and safety initiatives.

The position requires CNA/EMT-B/LPN/MA certification and 2–4 years ED experience, with strong communication and PC skills. Competitive benefits and compensation within the posted range.

Qualifications

• High School Diploma or equivalent.
• 2–4 years of experience in an emergency department.
• Certification as a CNA, EMT-B, LPN, or Medical Assistant.

Responsibilities

• Oversee day-to-day refurbishing initiatives in the ED.
• Conduct rounds and document in Care Connection.
• Provide input to ED leadership on equipment needs and depreciation.
• Identify cleaning needs during rounds.
• Evaluate supply usage and adjust quarterly par levels.
• Represent the ED on the Leadership Team and attend meetings.
• Co-chair monthly ED technician staff meetings.
• Review patient satisfaction data and act on gaps.
• Ensure ED technicians follow safety initiatives.
• Function as an ED technician as needed.

Skills

PC skills

ED equipment

Communication

Customer service

Organizational skills

Basic math

Education

High school diploma or equivalent

CNA/EMT-B/LPN/Medical Assistant certification

Job description

Department

36102 Aurora St. Lukes Medical Center - Emergency Department

Department

36102 Aurora St. Lukes Medical Center - Emergency Department

Status

Full time

Benefits Eligible

Yes

Hours Per Week

36

Schedule Details/Additional Information

• Full-time, 1st shift (shift starts at 0900)
• weekend & holiday rotation required

Pay Range

$22.90 - $34.35

Major Responsibilities

• Oversee day-to-day refurbishing initiatives in the ED.
• Conduct regular department rounds using the daily rounding tool; ensure documentation in Care Connection.
• Provide input to ED leadership regarding equipment needs, future planning, and equipment depreciation.
• Identify and address cleaning needs during rounds.
• Evaluate supply usage and recommend quarterly par level adjustments to support efficiency and fiscal responsibility.
• Represent the ED on the Leadership Team and participate in leadership meetings as needed.
• Co-chair monthly ED technician staff meetings with the ED Manager, ACM, or Director.
• Review patient satisfaction data related to ED technician performance and develop action plans to address unmet goals.
• Ensure ED technicians follow all organizational safety initiatives.
• Function as an ED technician as needed.

Education & Training Responsibilities

• Participate in peer interviews and provide orientation and educational support for ED technicians in collaboration with the nurse manager/director.
• Coordinate orientation and ongoing education with department educators.
• Identify and address ongoing educational needs of ED technicians.
• Oversee education and maintenance of all point-of-care testing used in the ED.
• Plan and conduct bi-annual skills days for ED technicians.

Education & Experience Required

• High School Diploma or equivalent.
• 2-4 years of experience in an emergency department.

Knowledge, Skills & Abilities Required

• Proficiency with PC skills and familiarity with ED equipment.
• Strong communication and customer service skills.
• Excellent organizational and basic math skills.
• Certification as a CNA, EMT-B, LPN, or Medical Assistant.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.