Emergency Department Registration Specialist

Mayo Clinic; Rochester (MN); On-site; USD 37,000 - 52,000; Full time

Job summary

Mayo Clinic in Rochester, MN seeks a Registration Representative to perform accurate check-in and admissions for patients in the Emergency Department or hospital settings. You will support in-person, phone, and virtual registrations, collecting essential demographics and insurance data while ensuring safety and compliance.

The role requires patient-centered service, ability to navigate fast-paced environments, and adherence to quality standards and productivity targets within the work unit.

Responsibilities

• Accurate check-in/admissions/registration of incoming patients in the hospital or ED setting.
• Handle in-person, phone, or virtual registrations and verify demographic and insurance information.
• Obtain patient signatures and provide required forms or letters; collect co-payments or shares of cost as applicable.
• Ensure patient safety with positive patient identification protocols and obtain necessary consents.
• Assist patients with self-registration and Medicaid or presumptive eligibility applications as needed.

Job description

Mayo Clinic in Rochester, MN seeks a Registration Representative to perform accurate check-in and admissions for patients in the Emergency Department or hospital settings. You will support in-person, phone, and virtual registrations, collecting essential demographics and insurance data while ensuring safety and compliance.

The role requires patient-centered service, ability to navigate fast-paced environments, and adherence to quality standards and productivity targets within the work unit.