Emergency Department Registration Specialist

UC Health (Cincinnati); Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Job summary

UC Health is seeking staff to register patients in the Emergency Department and Trauma Bay, ensuring accurate identity verification, demographic collection, insurance verification, and claim setup. Responsibilities include handling copays, scanning documents, and maintaining efficient patient flow.

Required are a high school diploma or GED and 1-3 years in registration, billing, or customer service. Proficiency with Teams and MS Outlook is expected, along with strong communication and

Qualifications

• High school diploma or GED required.
• 1-3 years of experience in registration, billing, customer service, or a managed care organization preferred.

Responsibilities

• Register patients in the ED/Trauma Bay, verifying identity and gathering demographics.
• Complete registration work queues and verify insurance details.
• Prioritize insurance coverages as primary, secondary and tertiary.
• Respond to patient questions about registration and provide support.
• Communicate using Teams and Microsoft email; maintain productivity and data quality.

Skills

Analytical skills

Multitask

Computer Literacy

Excellent communication skills

Time management

Teamwork

Customer service

Independent work

Education

High school diploma or GED

Tools

Microsoft Teams

Microsoft Outlook

Job description

UC Health is seeking staff to register patients in the Emergency Department and Trauma Bay, ensuring accurate identity verification, demographic collection, insurance verification, and claim setup. Responsibilities include handling copays, scanning documents, and maintaining efficient patient flow.

Required are a high school diploma or GED and 1-3 years in registration, billing, or customer service. Proficiency with Teams and MS Outlook is expected, along with strong communication and