Emergency Department Registration Specialist

Cooper University Health Care; Camden (NJ); On-site; USD 25,000 - 40,000; Full time

Job summary

Cooper Norcross Health in Camden, NJ is seeking a Registration Clerk for the fast-paced Emergency Department to handle registration, insurance verification, patient safety and compliance, revenue collections, referrals and customer service.

Requires 2 years of registration experience in a Level 1 Trauma facility or high-volume medical office; knowledge of medical insurance products, benefits, and HIPAA/EMTALA compliance; proficiency with Flowcast scheduling and EPIC ED is a plus.

Qualifications

• 2 years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high volume outpatient medical office preferred.
• Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred.
• Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application a plus.
• Other Qualifications: Excellent customer service, communication and interpersonal skills.
• Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions.Ability to multitask in busy, high volume environment. Computer proficiency necessary.
• Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration.

Responsibilities

• Responsible for registration functions in a fast paced, high volume Emergency Department that provides 24/7 service.

Skills

Registration experience

Customer service

Communication

Interpersonal skills

HIPAA knowledge

EMTALA knowledge

Education

High School Diploma or Equivalent

Tools

Flowcast scheduling

EPIC ED

Job description

Cooper Norcross Health in Camden, NJ is seeking a Registration Clerk for the fast-paced Emergency Department to handle registration, insurance verification, patient safety and compliance, revenue collections, referrals and customer service.

Requires 2 years of registration experience in a Level 1 Trauma facility or high-volume medical office; knowledge of medical insurance products, benefits, and HIPAA/EMTALA compliance; proficiency with Flowcast scheduling and EPIC ED is a plus.