Emergency Department Patient Services Associate

Cayuga Health, A Member of Centralus Health; Town of Ithaca (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Cayuga Health System in Ithaca, NY is seeking a Patient Services Representative for the Emergency Department. You will greet patients, verify demographics, and support admissions and transfers while maintaining a professional demeanor.

The role requires strong organizational skills, the ability to think on your feet, and the capacity to handle payments and clerical duties in a fast-paced medical environment. Onsite position with competitive pay.

Qualifications

• High school diploma or equivalent.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Ability to work independently.

Responsibilities

• Patient intake, greeting and check-in patients/verifying/updating patient demographics.
• Assist patients with filling out consent forms.
• Receive and process cash and credit card payments for medical services rendered.
• Initiate calls, pages, and triage phone calls.
• Assist in admissions, discharges, transfers and fulfill other customer service or clerical duties.

Skills

Strong interpersonal and communication

Meticulous attention to detail

Ability to work independently

Professional manner and appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite (Word, Outlook)

Job description

Cayuga Health System in Ithaca, NY is seeking a Patient Services Representative for the Emergency Department. You will greet patients, verify demographics, and support admissions and transfers while maintaining a professional demeanor.

The role requires strong organizational skills, the ability to think on your feet, and the capacity to handle payments and clerical duties in a fast-paced medical environment. Onsite position with competitive pay.