Emergency Department Patient Access Associate — Flexible Shifts

MaineHealth; Damariscotta (ME); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth’s Lincoln Hospital in Maine is seeking a Patient Access Associate I to support the Emergency Department. This non-clinical role greets patients, verifies demographics and insurance, and assists with armband placement and consent. You may also help with admissions, transfers, and billing follow-up, in a fast-paced environment.

Shifts vary week to week and may include evenings, weekends, and holidays. A caring, professional attitude is essential when engaging with patients and visitors.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Related healthcare or customer service experience preferred.
• Additional skills: Computer and data entry experience with Word, e-mail, and internet communication.
• Ability to work accurately with electronic systems.

Responsibilities

• Serve as first contact in Emergency Department for patient identification and arrival.
• Perform demographic and insurance verification and obtain signatures for consent.
• Assist with admissions, check-out, and transfers as needed.
• Accurate billing follow-up and post-discharge account review.

Skills

Customer service

Data entry

Microsoft Word

Email communication

Internet use

Education

High school diploma or GED

Tools

Electronic systems

Job description

MaineHealth’s Lincoln Hospital in Maine is seeking a Patient Access Associate I to support the Emergency Department. This non-clinical role greets patients, verifies demographics and insurance, and assists with armband placement and consent. You may also help with admissions, transfers, and billing follow-up, in a fast-paced environment.

Shifts vary week to week and may include evenings, weekends, and holidays. A caring, professional attitude is essential when engaging with patients and visitors.