Emergency Department Operations Coordinator

BID Plymouth; Plymouth (MA); On-site; USD 26,000 - 45,000; Full time

Job summary

Beth Israel Lahey Health in Plymouth, MA is seeking an ED Clerk to maintain medical records, enter charges, handle registration, and coordinate chart assembly in a fast-paced emergency department.

You will use Meditech, review documentation for accuracy, answer phones, and support patient access with courteous, professional communication. Evening shifts are required; the role falls under a collective bargaining agreement.

Qualifications

• Must complete a medical terminology course or demonstrate term knowledge.
• Ability to maintain an organized environment in a high-stress setting.
• Demonstrated computer ability and data entry accuracy.
• Strong written and verbal communication skills.
• Legible handwriting and attention to patient information.

Responsibilities

• Maintain ED medical records, review for completeness, and enter charges.
• Perform unit receptionist duties: greeting visitors, phone log, courier tasks.
• Transcribe physician orders and enter into the computer system.
• Coordinate chart assembly and ensure accurate documentation.
• Answer telephones professionally and assist with patient access registration.

Skills

Critical thinking

Attention to detail

Multi-tasking

Verbal and written communication

Legible handwriting

Computer literacy

Education

High School Diploma or equivalent

Tools

Meditech

Job description

Beth Israel Lahey Health in Plymouth, MA is seeking an ED Clerk to maintain medical records, enter charges, handle registration, and coordinate chart assembly in a fast-paced emergency department.

You will use Meditech, review documentation for accuracy, answer phones, and support patient access with courteous, professional communication. Evening shifts are required; the role falls under a collective bargaining agreement.