Emergency Department Administrative Coordinator - Part-Time

BID Plymouth; Plymouth (MA); Hybrid; USD 26,000 - 45,000; Part time

Job summary

Beth Israel Lahey Health is seeking a part-time Emergency Department Clerk/Receptionist to support patient access and clerical operations in the ED. This role is 24 hours per week with shifts from 11a-11:30p and rotating weekends/holidays.

The position handles ED medical records, charges, transcription, reception tasks, and coordination of transportation. The pay range is $18.81–$33.00 per hour, and a High School Diploma or equivalent is required along with basic Meditech skills.

Qualifications

• High School Diploma or equivalent.
• Successful completion of a medical terminology course.
• Demonstrated ability to maintain an organized environment.
• Demonstrated computer ability; knowledge of Meditech order entry, charge and order screens.
• Demonstrated professional verbal and written communication skills.
• Must have legible handwriting.
• Ability to multi-task and maintain quick pace as part of regular routine while maintaining positive, enthusiastic attitude and relationships with others.

Responsibilities

• Maintenance of E.D. medical record, including review for completeness, entering charges, departing chart and distributing, entering data into computer, assembling files and performing discharge analysis of records.
• Unit receptionist responsibilities: maintain telephone log, greet and assist visitors, specimen delivery, mail distribution and booking of elective procedures.
• Responsible for all clerical duties in the E.D.
• Transcription of physician orders via computer; transcription of medication orders.
• Maintaining proper inventory of office supplies, forms and equipment, including ordering and restocking for the department.
• Assembly of charts, admission packets and other assigned projects.
• Review documentation for accuracy, including charging for services and verifying with caregivers, as required; entering charges or revisions into the computer system.
• Using proper etiquette and speed, answers multiple telephones, interacting professionally with caller to meet callers’ needs.
• Documents workflow accurately and efficiently, including maintenance of logs and other statistical databases.
• Coordinate securing of ambulances, helicopter transport and other transportation services by relaying complete and accurate information in a timely fashion; follows through as need to ensure quick transport.
• Respond to clinical and support directives to make calls, secure resources, transport specimens and other items.
• Assist Patient Access Representative, when needed, so patient is effectively registered.

Skills

Critical thinking

Multi-tasking

Communication

Calm under pressure

Education

High School Diploma or equivalent

Medical Terminology course

Tools

Meditech

Job description

Beth Israel Lahey Health is seeking a part-time Emergency Department Clerk/Receptionist to support patient access and clerical operations in the ED. This role is 24 hours per week with shifts from 11a-11:30p and rotating weekends/holidays.

The position handles ED medical records, charges, transcription, reception tasks, and coordination of transportation. The pay range is $18.81–$33.00 per hour, and a High School Diploma or equivalent is required along with basic Meditech skills.