Emergency Department Front Desk Concierge

Nebraska Methodist Health System; Omaha (NE); On-site; USD 17,000 - 25,000; Part time

Job summary

Nebraska Methodist Health System is seeking an ED receptionist for Saturdays and Sundays, 7:00am to 3:30pm at Methodist Hospital in Omaha. The role involves greeting patients and visitors, guiding them to services, and coordinating with ED staff to manage incoming patients.

Applicants should have a high school diploma or GED, be at least 16, and be comfortable using computers and handling multiple tasks while delivering courteous service in a fast-paced environment.

Qualifications

• High school diploma or GED required; 16 years of age or older.
• Previous customer service experience preferred.
• Experience with medical terminology preferred.
• Must be able to transport patients between campus locations.

Responsibilities

• Greet patients, employees, and visitors in a professional manner.
• Provide directions and information about clinical and administrative services.
• Coordinate with Emergency Department staff for incoming surgical patients.
• Direct and assist patients with required forms.
• Communicate with surgical staff to inform them of waiting patients.
• Transport patients and family members to the Admitting Department for registration.
• Handle telephone messages and maintain written communications such as maps and handbooks.
• Assist with training and adoption of new procedures to improve admitting services.

Skills

Communication skills

Multitasking

Computer literacy

Patient transport

Medical terminology reading

Education

High school diploma or GED

Job description

Nebraska Methodist Health System is seeking an ED receptionist for Saturdays and Sundays, 7:00am to 3:30pm at Methodist Hospital in Omaha. The role involves greeting patients and visitors, guiding them to services, and coordinating with ED staff to manage incoming patients.

Applicants should have a high school diploma or GED, be at least 16, and be comfortable using computers and handling multiple tasks while delivering courteous service in a fast-paced environment.