Emergency Department Administrative Clerk

Kaiser Permanente; Fontana (CA); On-site; USD 40,000 - 52,000; Full time

Job summary

Kaiser Permanente in Fontana, California seeks an Emergency Department Clerical to register patients, answer phones, and manage department records. The role includes greeting visitors, routing information, maintaining logs, and handling charts and reports; you will also verify patient demographics and prepare identification bands while upholding service standards.

This full-time position requires prior receptionist experience in a medical setting, proficient computer use, and strong customer

Qualifications

• Previous receptionist experience in a medical care setting, preferably an acute care hospital.
• Typing 20 wpm and competent computer use.
• Strong customer service skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Receives and directs visitors, patients, staff and others.
• Answers inquiries about organization, facilities and services.
• Maintains the Emergency Department log and patient records in the KPHC system.
• Verifies demographics and assigns patient identification bands promptly.
• Routes calls and messages, provides general information, and assists with transportation requests.

Skills

Receptionist experience

Typing 20 wpm

Customer service

Communication skills

Job description

Kaiser Permanente in Fontana, California seeks an Emergency Department Clerical to register patients, answer phones, and manage department records. The role includes greeting visitors, routing information, maintaining logs, and handling charts and reports; you will also verify patient demographics and prepare identification bands while upholding service standards.

This full-time position requires prior receptionist experience in a medical setting, proficient computer use, and strong customer