Ward Clerk

Kaiser Permanente; Downey (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Kaiser Permanente in Downey, CA is seeking a Ward Clerk to provide clerical support for the department, maintain patient records, and coordinate scheduling of examinations and tests. Responsibilities include receptionist duties, file maintenance, and data entry of medical information.

Ideal candidates will have at least 1 year hospital/medical office experience, high school diploma, and strong English communication skills; bilingual Spanish is a plus. On-call position with variable days.

Qualifications

• Typing 30 WPM required or as per facility.
• Clear, concise English communication with all medical center staff.
• Proficiency in medical terminology.
• Spanish language skills may be preferred in some postings.
• Completion of a Ward Clerk training program preferred.

Responsibilities

• Provide reception for assigned area and assist in resolving member problems.
• Files and documents physician orders and maintains medical records.
• Enter computerized medical data from patient charts and process forms.
• Call or fax prescriptions to pharmacy.
• Schedule admissions, tests, and patient procedures; coordinate hospital transportation.

Skills

Typing 30 WPM

Clear communication

Medical terminology

Spanish (preferred)

Education

High school diploma

Tools

N/A

Job description

Job Summary:

Under indirect supervision of a Registered Nurse, provides and performs a variety of clerical functions for the department including but not limited to: maintaining department files and records; coordinating the acquisition of charts and patient records; scheduling/re-scheduling and coordinating patient examinations, procedures and testing; performing the typical duties and responsibilities of a receptionist. Promotes the efficient operation of the department by arranging and coordinating the scheduling of patient care activities and maintaining supplies and equipment..

Essential Responsibilities:

• Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.

• Provides reception for assigned area. In conjunction with other departments, assists in the resolution of members problems.

• Files and records physician orders accurately and timely in accordance with departmental policies and procedures. Assists in maintaining accurate and up-to-date medical records and enters computerized medical data from patient charts. Completes and files patient processing forms.

• Calls or faxes prescriptions into pharmacy.

• Assures accurate census by inputting admission, discharge, and transfers in a timely manner. Schedules and re-schedules or cancels tests, procedures and examinations for patients.

• Coordinates the administrative aspects of hospitalization admission, transfer , discharge and transportation.

• May transport patients, equipment, supplies, and laboratory specimens.

• Prints and distributes diagnostic reports and notifies appropriate personnel of abnormal lab results.

• Organizes and maintains department files, records, handbooks, manuals, committee minutes and inventory of patient education files.

• Collects, sorts, and delivers mail; prepares outgoing mail.

• Promptly answers call lights, alarms and patient requests.

Basic Qualifications:

Experience

• Minimum one (1) year experience within the last 3 years as a Ward Clerk or clerk in a hospital/medical office setting, and/or equivalent on-the-job-training.

• Per the National Agreement, current KP Coalition employees have this experience requirement waived.

Education

• High school graduate or equivalent.

License, Certification, Registration

• N/A

Additional Requirements:

• Typing 30 WPM or as required by facility.

• Communicates in a clear, concise manner appropriate to the developmental stage of the patient. Demonstrated ability to communicate in English - orally and in writing - with all medical center employees.

• Demonstrated ability to utilize Medical Terminology.

Preferred Qualifications:

• Completion of a Ward Clerk training program.

• Some positions may be posted as bilingual Spanish in order to communicate with Spanish-speaking members.

• Possession of a current Basic Life Support (BLS) card.

Notes:

• This is an on call position, days and hours may vary.

COMPANY: KAISER

TITLE: Ward Clerk

LOCATION: Downey, California

REQNUMBER: 1444470

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.