Emergency Communications Trainee — Start a Public Safety Career

911 Emergency Communications; Vallejo (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

insurance coverage

retirement benefits

paid leave

employer-provided training

Job summary

Albion Public Safety is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; successful completion of training and certifications are typically required for advancement within the agency. This is a classroom- and center-based trainee role with strict performance standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Education

High School Diploma

Job description

Albion Public Safety is offering Dispatcher Trainee and Telecommunicator Trainee opportunities to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; successful completion of training and certifications are typically required for advancement within the agency. This is a classroom- and center-based trainee role with strict performance standards.