Emergency Communications Trainee — Dispatch & Telecomm

Emergency Telecommunicator Services; Lake Ridge (VA); On-site; USD 40,000 - 48,000; Full time

Job summary

Emergency Telecommunicator Services in Lake Ridge is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees gain structured training to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Progression depends on demonstrated skills, training completion, and agency standards. Training may include classroom instruction, simulations, and supervised console work, with shifts that can include nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

_basic computer skills

clear communication

accurate typing

CAD knowledge

Education

High school diploma

Tools

Computer-Aided Dispatch (CAD)

Job description

Emergency Telecommunicator Services in Lake Ridge is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees gain structured training to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Progression depends on demonstrated skills, training completion, and agency standards. Training may include classroom instruction, simulations, and supervised console work, with shifts that can include nights, weekends, and overtime.