Emergency Communications Specialist

Houston Healthcare; Warner Robins (GA); On-site; USD 38,000 - 64,000; Part time

Job summary

Emory Healthcare in Georgia is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. The role requires handling multiple lines, alarms, CCTV, and coordination with Police, Security, and Medical responders.

The position is part-time (0.4 FTE), 16 hours per week, on-site in Warner Robins. Candidates need two years' customer service/telecom experience; HS diploma; APCO/IAHSS certifications preferred, and a calm, focused demeanor

Qualifications

• Two years of customer service/telecommunications or related experience.
• High school diploma or equivalent; additional training preferred.
• APCO or IAHSS certification is preferred.

Responsibilities

• Receive, evaluate, and dispatch emergency and non-emergency calls for assistance.
• Monitor and process multiple lines, alarms, intercoms, and CCTV.
• May perform Public Safety Officer duties when assigned.
• Other related duties as required.

Skills

Customer service

Telecommunications

Security experience

Education

High school diploma or equivalent

Additional training beyond high school

APCO certification

IAHSS certification

Job description

Emory Healthcare in Georgia is seeking a Public Safety Dispatcher to receive, evaluate, and dispatch emergency and non-emergency calls for assistance. The role requires handling multiple lines, alarms, CCTV, and coordination with Police, Security, and Medical responders.

The position is part-time (0.4 FTE), 16 hours per week, on-site in Warner Robins. Candidates need two years' customer service/telecom experience; HS diploma; APCO/IAHSS certifications preferred, and a calm, focused demeanor