Emergency Communications Supervisor — Dispatcher Lead

O’Fallon, MO; O’Fallon (MO); On-site; USD 37,000 - 52,000; Full time

Benefits offered by this job

Comprehensive insurance

Wellness programs

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Employee Assistance Program

Job summary

City of O'Fallon is seeking a Full-Time Emergency Communications Supervisor onsite. You will supervise a team of Emergency Communications Officers, coordinate with local law enforcement and first responders, and ensure high-quality call handling and safety for residents.

The role emphasizes monitoring cameras, weather emergencies, and inmate statuses, with strong emphasis on calm, decisive action and clear reporting.

Responsibilities

• Supervise a team of Emergency Communications Officers.
• Monitor surveillance cameras and weather emergencies.
• Manage incident communications and coordinate with law enforcement.
• Ensure communication systems are restored after outages.
• Provide credible testimony in court and understand law enforcement procedures.

Skills

Team supervision

Analytical thinking

Verbal communication

Written communication

Job description

City of O'Fallon is seeking a Full-Time Emergency Communications Supervisor onsite. You will supervise a team of Emergency Communications Officers, coordinate with local law enforcement and first responders, and ensure high-quality call handling and safety for residents.

The role emphasizes monitoring cameras, weather emergencies, and inmate statuses, with strong emphasis on calm, decisive action and clear reporting.