Emergency Communications Specialist

Public Safety Dispatch Network; Jamestown (KY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Jamestown, KY is seeking qualified candidates for dispatcher/telecommunicator roles. Positions involve taking emergency and nonemergency calls, dispatching police, fire, and EMS, and coordinating resources using CAD, telephone, mapping, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate typing accuracy, active listening, clear communication, and multitasking abilities.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Active listening

Clear communication

Typing

Multitasking

Education

High school diploma

Tools

CAD software

Radio systems

Mapping software

Job description

Public Safety Dispatch Network in Jamestown, KY is seeking qualified candidates for dispatcher/telecommunicator roles. Positions involve taking emergency and nonemergency calls, dispatching police, fire, and EMS, and coordinating resources using CAD, telephone, mapping, and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate typing accuracy, active listening, clear communication, and multitasking abilities.