Emergency Communications Dispatcher & Telecommunicator

Regional 911 Intake Solutions; Daisetta (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance

Professional development

Job summary

Regional 911 Intake Solutions in Daisetta, TX seeks a Public Safety Dispatcher to support emergency and nonemergency communications. Responsibilities include taking calls, dispatching police/fire units, and coordinating with responders using CAD, radio, and mapping systems.

The role emphasizes accurate information gathering, timely decision-making, and strict adherence to procedures. Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD system

Radio system

Telephone system

Job description

Regional 911 Intake Solutions in Daisetta, TX seeks a Public Safety Dispatcher to support emergency and nonemergency communications. Responsibilities include taking calls, dispatching police/fire units, and coordinating with responders using CAD, radio, and mapping systems.

The role emphasizes accurate information gathering, timely decision-making, and strict adherence to procedures. Applicants should have a high school diploma or equivalent, strong typing, active listening, and clear