Emergency Communications Specialist

National Public Safety Careers; Santa Clara Pueblo (NM); On-site; USD 36,000 - 55,000; Full time

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators in Santa Clara, NM. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD and radio systems.

Successful candidates typically hold a high school diploma and demonstrate strong typing, listening, and communication skills, with the ability to manage multiple tasks in fast-paced environments. Training and shifts may vary by agency.

Qualifications

• Typing accuracy and speed are essential for processing information quickly.
• Active listening and clear communication help relay critical details to responders.
• Candidates should be able to switch between tasks and work under pressure.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems to coordinate response.

Skills

Typing speed

Active listening

Clear communication

Multitasking

Education

High school diploma or GED

Tools

Computer-Aided Dispatch (CAD)

Telephone system

Radio equipment

Mapping software

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators in Santa Clara, NM. The role involves handling emergency and nonemergency calls, verifying locations, and coordinating with responders using CAD and radio systems.

Successful candidates typically hold a high school diploma and demonstrate strong typing, listening, and communication skills, with the ability to manage multiple tasks in fast-paced environments. Training and shifts may vary by agency.