Public Safety Dispatcher: Emergency Communications

Public Safety Dispatch Network; Santa Clara (CA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Job summary

Public Safety Dispatch Network in Santa Clara, CA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. The role involves processing calls, prioritizing incidents, and dispersing units according to established plans.

You will work in a combined communications environment, monitor multiple channels, verify details, and maintain incident records.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; credentials may be required depending on assignment.
• Required certifications and deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Communication

Radio dispatch

Emergency coordination

Multitasking

Education

High school diploma

Job description

Public Safety Dispatch Network in Santa Clara, CA is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services. The role involves processing calls, prioritizing incidents, and dispersing units according to established plans.

You will work in a combined communications environment, monitor multiple channels, verify details, and maintain incident records.