Fire Dispatcher: Emergency Communications Specialist

County Emergency Communications; Santa Clara Pueblo (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Santa Clara, NM seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazardous conditions and other emergencies. Dispatchers receive incident information, verify locations, alert stations, and maintain clear radio communications with responding crews.

This role requires strong data entry, maps, and computer systems skills; fire dispatch certification or EMS training may be required for certain assignments.

Qualifications

• High school diploma or GED required; some roles may require fire dispatch training.
• Experience with fire communications or EMS dispatch is a plus.
• Comfort with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer skills

Data entry

Maps

Radio communication

Education

High school diploma or GED

Tools

Dispatch software

Job description

County Emergency Communications in Santa Clara, NM seeks Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazardous conditions and other emergencies. Dispatchers receive incident information, verify locations, alert stations, and maintain clear radio communications with responding crews.

This role requires strong data entry, maps, and computer systems skills; fire dispatch certification or EMS training may be required for certain assignments.