Emergency & Ambulance Dispatch Specialist

Acadian Ambulance Service; Groves (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Acadian Ambulance Service in Groves, TX is seeking a dedicated Communications Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to appropriate departments and document daily activity.

Responsibilities include coordinating first responder notifications, entering requests in dispatch systems, providing pre-arrival instructions using EMD, and training new staff as needed.

Qualifications

• Requires high school diploma or GED.
• EMT certification preferred per state requirements.
• Experience in emergency communications is beneficial.

Responsibilities

• Receives and dispatches emergency and non-emergency requests for ground and air ambulance responses.
• Direct inbound and outbound telephone calls to appropriate departments and document daily activity.
• Coordinate first responder notification of fire departments and other agencies as required.
• Provide pre-arrival instructions using EMD and train new Communication Center staff as requested.

Skills

Communication skills

Multitasking

Patient interaction

Education

High School Diploma or GED

EMT certification preferred

Tools

EMD protocols

Job description

Acadian Ambulance Service in Groves, TX is seeking a dedicated Communications Dispatcher to receive and dispatch emergency and non-emergency requests for ground and air ambulance responses. You will direct inbound and outbound calls to appropriate departments and document daily activity.

Responsibilities include coordinating first responder notifications, entering requests in dispatch systems, providing pre-arrival instructions using EMD, and training new staff as needed.