Emergency Communications Specialist

National Police; Hanford (CA); Hybrid; USD 58,000 - 70,000; Full time

Job summary

City of Hanford is actively seeking a Communications Dispatcher for the Police Department. The role handles emergency and routine calls, prioritizes actions, and dispatches police or fire units as needed while performing data entry into dispatch systems.

Requirements include one year of public safety dispatching experience and a high school diploma or equivalent, with the ability to obtain POST and CLETS certifications within one year of appointment. Salary is $57,792.00 - $70,248.00 annually.

Qualifications

• One year of responsible public safety dispatching experience.
• Post-secondary or equivalent education not required beyond high school may be substituted by experience as stated.

Responsibilities

• Receive incoming telephone and radio requests for emergency and routine services.
• Question emergency callers to elicit complete and accurate information for emergency response; enter data into CAD system.
• Determine appropriate emergency response units and alert units; dispatch as required.
• Maintain status of field units and monitor for danger; dispatch assistance as needed.
• Maintain radio contact with field units and enforce proper channel control and courtesy.
• Refer non-emergency callers to appropriate agencies; assist officers in the field as needed.
• Access automated law enforcement systems; input data and make accurate entries per laws and DOJ requirements.
• Run local and nationwide wants, warrants and vehicle checks.
• Perform matron duties involving contact with female suspects in custody as required.
• Build positive working relationships with coworkers and the public through good customer service.
• Foster an environment of diversity, integrity, trust, and respect.

Education

High school diploma or equivalent

Job description

City of Hanford is actively seeking a Communications Dispatcher for the Police Department. The role handles emergency and routine calls, prioritizes actions, and dispatches police or fire units as needed while performing data entry into dispatch systems.

Requirements include one year of public safety dispatching experience and a high school diploma or equivalent, with the ability to obtain POST and CLETS certifications within one year of appointment. Salary is $57,792.00 - $70,248.00 annually.