Emergency Communications Watch Specialist

State of Oregon; Salem (OR); On-site; USD 51,000 - 71,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Pension and retirement programs

8 hours of vacation leave per month

8 hours of sick leave per month

24 hours of personal leave per fiscal/

Job summary

The Oregon Department of Emergency Management is seeking a Watch Specialist to join the emergency communications team in Salem. This full-time, in-office position offers rotating compressed shifts and a 24/7 operational schedule to support state-wide incident coordination.

The role requires two years of communications experience in a public or similar environment and the ability to make independent decisions under pressure. Training through a Watch Specialist academy is provided.

Qualifications

• Two years of communications experience, with computerized systems, working in a public, private or military agency communications center involving frequent contact and/or coordination with the public or other governmental or nongovernmental agencies.

Responsibilities

• Coordinate, manage, and assist with statewide emergency notifications and incident management related to state agencies, federal partners, Public Safety Answering Points (PSAPs,) and search and rescue.
• Independently interview callers who report incidents or request assistance from the state to determine required notifications and coordinate the appropriate response to emergency situations.
• Document critical information and incident details and sharing reports with federal, state, tribal, county, and local organizations.
• Create and disseminate reports to various internal and external agencies; independently verify accurate information is distributed as required by service agreements.
• Assist in the development, evaluation of, and participation in planning, training, and exercises designed to test emergency response plans and procedures.
• Monitor and distribute statewide alerts and warning information throughout the state, and to tribal, county, and local jurisdictions.

Skills

Communications experience

Public safety dispatch

Decision making

Independent judgment

OERS operations

Everbridge software

ArcGIS Online

Tools

Everbridge

ArcGIS Online

Job description

The Oregon Department of Emergency Management is seeking a Watch Specialist to join the emergency communications team in Salem. This full-time, in-office position offers rotating compressed shifts and a 24/7 operational schedule to support state-wide incident coordination.

The role requires two years of communications experience in a public or similar environment and the ability to make independent decisions under pressure. Training through a Watch Specialist academy is provided.