Emergency Communications Specialist

Obsolete Site; Dugway (UT); On-site; USD 50,000 - 70,000; Full time

Job summary

The United States Army Dugway Proving Ground seeks a civilian Dispatcher to monitor and respond to emergency calls for police, fire, and medical units. You will operate dispatch software, maintain NFIRS reporting, and ensure timely activation of responders while complying with DoD and NIMS standards.

This role requires training, background checks, and the ability to work rotating shifts in a mission-critical environment.

Qualifications

• Typing proficiency: 40 words per minute with three or fewer errors.
• Four years of education above high school in Emergency Management or Crisis & Disaster Management.
• Specialized experience: operating computer systems, communicating with callers, and using dispatching equipment.
• Combination of education and experience may qualify as described for GS-04/05/06/07 levels.

Responsibilities

• Monitors and logs status and availability of police, fire, and medical field units to assure an appropriate response.
• Maintains reports and retrieves statistical information using NFIRS.
• Operates computer-based Hazardous Materials databases to provide accurate information during emergencies.
• Receives and evaluates 911 calls, coordinating fire, police, ambulance, and intrusion detection systems.
• Transfers callers to proper agencies and dispatches emergency equipment as needed.

Skills

Typing 40 wpm

Education

Four years of education above high school in Emergency Management or Crisis & Disaster Management

Tools

E911 CAD Software

Land Mobile Radio (LMR)

National Incident Management System (NIMS) training

Job description

The United States Army Dugway Proving Ground seeks a civilian Dispatcher to monitor and respond to emergency calls for police, fire, and medical units. You will operate dispatch software, maintain NFIRS reporting, and ensure timely activation of responders while complying with DoD and NIMS standards.

This role requires training, background checks, and the ability to work rotating shifts in a mission-critical environment.