Emergency Communications Specialist

County of Pamlico; Bayboro (NC); On-site; USD 25,000 - 33,000; Full time

Job summary

County of Pamlico in North Carolina seeks a Telecommunicator to answer routine and emergency calls for the Emergency Communications Center, gather information, and relay it to dispatch with precision. You will re-route inquiries to the proper agency and maintain vital records while providing public information.

The position works in a restricted facility at a computer terminal using CAD and DCI systems. Candidates must have excellent hearing, clear speech, strong typing, and the ability to

Qualifications

• High school diploma or equivalent required.
• Excellent hearing and clear speech.
• Ability to type quickly and accurately.
• Must be able to perform multiple functions simultaneously.
• Experience in public safety communications preferred.

Responsibilities

• Answer routine and emergency calls for service.
• Re-route calls to proper agency as needed.
• Use CAD to locate caller address and location.
• Operate DCI terminal to send/receive records and messages.
• Provide information about county services to the public.

Skills

Excellent hearing

Clear speech

Typing quickly

Multitasking

Team player

Written communication

Stress management

Education

High School Diploma

Tools

CAD system

DCI terminal

Computer data entry

Job description

County of Pamlico in North Carolina seeks a Telecommunicator to answer routine and emergency calls for the Emergency Communications Center, gather information, and relay it to dispatch with precision. You will re-route inquiries to the proper agency and maintain vital records while providing public information.

The position works in a restricted facility at a computer terminal using CAD and DCI systems. Candidates must have excellent hearing, clear speech, strong typing, and the ability to