Emergency Communications Operator — 24/7 Call Taker

National Public Safety Careers; Tallapoosa (GA); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid leave

Continuing training

Descripción de la vacante

National Public Safety Careers in Haralson, GA seeks 911 Call Takers to handle emergency and nonemergency lines, confirm locations, and log details into dispatch software. Successful candidates typically hold a high school diploma, display strong listening, precise typing, and clear communication while following standard procedures.

Some roles may require dispatch experience; benefits include health insurance and paid leave.

Formación

• High school diploma or equivalent required.
• Strong listening comprehension and accurate typing.
• Clear verbal communication and ability to follow structured procedures.

Responsabilidades

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to the dispatch function.
• Assist distressed callers with essential questions and instructions.
• Use language-access and accessibility resources when needed.
• Provide pre-arrival instructions only within training and certification.

Conocimientos

Listening

Typing

Verbal communication

Procedural following

Educación

High school diploma or equivalent

Herramientas

Dispatch software

Descripción del empleo

National Public Safety Careers in Haralson, GA seeks 911 Call Takers to handle emergency and nonemergency lines, confirm locations, and log details into dispatch software. Successful candidates typically hold a high school diploma, display strong listening, precise typing, and clear communication while following standard procedures.

Some roles may require dispatch experience; benefits include health insurance and paid leave.