Emergency Communications Dispatcher Trainee

County Emergency Communications; Port Gamble (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Port Gamble, WA offers Dispatcher Trainee and Telecommunicator Trainee opportunities, providing structured training to learn call-taking, incident documentation, and dispatch operations.

Trainees advance as skills are shown, with assignments based on completed training, required certifications, and employer standards; schedules may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Candidates should have basic computer skills, clear communication, and accurate typing; customer service or call-center experience may help.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

County Emergency Communications in Port Gamble, WA offers Dispatcher Trainee and Telecommunicator Trainee opportunities, providing structured training to learn call-taking, incident documentation, and dispatch operations.

Trainees advance as skills are shown, with assignments based on completed training, required certifications, and employer standards; schedules may include nights, weekends, holidays, and overtime.