Emergency Communications Dispatcher

Public Safety Dispatch Network; Port Gamble (WA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

Public Safety Dispatch Network in Port Gamble, WA seeks qualified dispatchers/telecommunicators to handle emergency and non-emergency calls, verify locations, classify requests, and coordinate responders using CAD, phones, maps, and radios. This role requires strong typing, active listening, clear communication, and the ability to multitask under pressure.

Compensation varies by agency; positions may involve nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Tools

CAD software

Radio systems

Telephone systems

Job description

Public Safety Dispatch Network in Port Gamble, WA seeks qualified dispatchers/telecommunicators to handle emergency and non-emergency calls, verify locations, classify requests, and coordinate responders using CAD, phones, maps, and radios. This role requires strong typing, active listening, clear communication, and the ability to multitask under pressure.

Compensation varies by agency; positions may involve nights, weekends, and overtime.