Emergency Communications Dispatcher — Save Lives & Lead

Public Safety Dispatch Network; New Midway (MD); On-site; USD 40,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network is seeking qualified individuals for dispatcher/telecommunicator roles in Midway. The position involves processing emergency and nonemergency requests, verifying incident locations, and coordinating resources using computer-aided dispatch and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and multitasking abilities.

Qualifications

• High school diploma or recognized equivalent expected.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma or GED

Job description

Public Safety Dispatch Network is seeking qualified individuals for dispatcher/telecommunicator roles in Midway. The position involves processing emergency and nonemergency requests, verifying incident locations, and coordinating resources using computer-aided dispatch and radio systems.

Applicants should have a high school diploma or equivalent and demonstrate accurate typing, active listening, clear communication, and multitasking abilities.