Emergency Communications Dispatcher (Public Safety Telecommunicator)

Regional 911 Intake Solutions; Nogales (AZ); Presencial; USD 52 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Retirement benefits

Paid leave

Professional development

Resumo da oferta

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher/Telecommunicator in Tubac, AZ. The role involves taking calls, dispatching police, fire, or EMS, and guiding responders with location verification and data entry.

The position requires strong listening, typing accuracy, and calm decision-making. Staffing may include nights, weekends, and overtime to cover essential public safety services.

Qualificações

• High school diploma or equivalent required; foundational certifications vary by agency.
• Accurate typing, active listening, and clear communication essential for success.
• Ability to switch between tasks and maintain accuracy under pressure.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Conhecimentos

Typing

Active listening

Clear communication

Multitasking

Formação académica

High school diploma

Ferramentas

CAD systems

Radio systems

Mapping systems

Descrição da oferta de emprego

Regional 911 Intake Solutions is seeking a Public Safety Dispatcher/Telecommunicator in Tubac, AZ. The role involves taking calls, dispatching police, fire, or EMS, and guiding responders with location verification and data entry.

The position requires strong listening, typing accuracy, and calm decision-making. Staffing may include nights, weekends, and overtime to cover essential public safety services.