Emergency Communications Dispatcher — Public Safety Role

Public Safety Dispatch Network; Philadelphia (Philadelphia County); Presencial; USD 40.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Retirement benefits

Paid leave

Professional development

Descripción de la vacante

Public Safety Dispatch Network seeks qualified candidates for dispatcher/telecommunicator roles at the Cuddy, PA site. You will process emergency and nonemergency requests, verify locations, and coordinate response resources using CAD, radio, and mapping systems.

The position requires strong typing, active listening, clear communication, and the ability to multitask under pressure; eligibility and background checks apply, with shift work including nights, weekends, and holidays.

Formación

• High school diploma or recognized equivalent.
• Typing accuracy, active listening, clear communication, and multitasking under pressure.
• Certifications depend on services handled and jurisdiction requirements.

Responsabilidades

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Descripción del empleo

Public Safety Dispatch Network seeks qualified candidates for dispatcher/telecommunicator roles at the Cuddy, PA site. You will process emergency and nonemergency requests, verify locations, and coordinate response resources using CAD, radio, and mapping systems.

The position requires strong typing, active listening, clear communication, and the ability to multitask under pressure; eligibility and background checks apply, with shift work including nights, weekends, and holidays.