Emergency Communications Dispatcher - Public Safety

Commonwealth Of Pennsylvania; Belle Vernon (Fayette County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Veterans’ employment preference

Job summary

Pennsylvania State Police in Westmoreland County, PA, is seeking Police Communications Operators. Join a 40-hour-per-week public safety team that handles emergency and non-emergency calls, coordinates with troopers, and maintains incident records.

The role requires experience with radio/telephony/dispatch systems or college credits, with certifications pursued during probation. This is a full-time, non-telework position with rotating shifts and weekend/holiday work.

Qualifications

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems.
• Two years of experience using computer systems for entering, updating, and retrieving information.
• Completion of 60 college credits.
• An equivalent combination of experience and training.

Responsibilities

• Call Handling: Receive emergency and non-emergency requests and gather important information.
• Information Dispatch: Relay incident details to troopers and coordinate with outside agencies.
• Records Management: Maintain and update electronic incident information in designated systems.
• Administrative Support: Respond to general inquiries from the public regarding law enforcement services.
• Visitor Assistance: Greet station visitors, determine the reason for their visit, and provide guidance.
• Training Participation: Engage in structured communications training and assist in preparing new operators.

Education

Two years of college credits

Completion of 60 college credits

Job description

Pennsylvania State Police in Westmoreland County, PA, is seeking Police Communications Operators. Join a 40-hour-per-week public safety team that handles emergency and non-emergency calls, coordinates with troopers, and maintains incident records.

The role requires experience with radio/telephony/dispatch systems or college credits, with certifications pursued during probation. This is a full-time, non-telework position with rotating shifts and weekend/holiday work.