Emergency Communications Dispatcher — Impact & Growth

South-Metro-Fire-Rescue-Fpd; Centennial (CO); On-site; USD 61,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

PTO plans

Tuition reimbursement

Employee assistance program

Job summary

South Metro Fire Rescue in Centennial, CO, seeks an Emergency Services Dispatcher to support 911 call handling, radio operations, and system status within a rotating team. The role contributes to EMS and fire resource dispatch across multiple talk groups.

Candidates should be 18+, hold a high school diploma or GED, and have public safety dispatch experience preferred. The department offers robust benefits, paid time off, tuition reimbursement, and a strong focus on professional growth.

Qualifications

• Applicants must be 18+ years old with a high school diploma or GED.
• Two years of public safety dispatching experience preferred.
• Must attach resume and cover letter to be considered.
• Pass CritiCall test and panel interview will be part of the selection process.

Responsibilities

• Dispatchers operate in rotation: call taking, radio, system status, and talk groups.
• Handle an average of 48,000 calls per year for EMS and Fire resources.
• Maintain coverage with the Modified/ Berkley schedule and provide holiday pay as applicable.

Skills

Public safety dispatching

Call taking

Radio communications

Critical thinking

Education

High school diploma or GED

Job description

South Metro Fire Rescue in Centennial, CO, seeks an Emergency Services Dispatcher to support 911 call handling, radio operations, and system status within a rotating team. The role contributes to EMS and fire resource dispatch across multiple talk groups.

Candidates should be 18+, hold a high school diploma or GED, and have public safety dispatch experience preferred. The department offers robust benefits, paid time off, tuition reimbursement, and a strong focus on professional growth.