Emergency Communications Dispatcher II

vcuhealth; Richmond (VA); On-site; USD 28,000 - 39,000; Full time

Job summary

VCU Health in Richmond, VA seeks an Emergency Communications Dispatcher to provide outstanding service to patients, families and staff. The role includes dispatching emergency response teams, answering service duties for ambulatory clinics, paging on‑call physicians, and sharing essential information while upholding patient privacy and safety policies.

Daily tasks emphasize accurate information gathering, coordinating with local responders, and documenting calls in accordance with hospital

Responsibilities

• Provides after hours answering service support to VCU Health's ambulatory clinic locations.
• Pages physicians and on-call team members as needed.
• Dispatches emergency response teams per approved protocols.
• Provides general information to patients, team members and public while maintaining HIPAA compliance.

Job description

VCU Health in Richmond, VA seeks an Emergency Communications Dispatcher to provide outstanding service to patients, families and staff. The role includes dispatching emergency response teams, answering service duties for ambulatory clinics, paging on‑call physicians, and sharing essential information while upholding patient privacy and safety policies.

Daily tasks emphasize accurate information gathering, coordinating with local responders, and documenting calls in accordance with hospital