EMS Dispatcher: Critical Transport Coordination

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Vision insurance

Paid time off

Relocation assistance

Job summary

UVA Health in Charlottesville, VA, is seeking an Emergency Medical Transport Dispatcher to support safe, timely patient movement across one of Virginia's premier academic health systems. This role blends clinical insight with high-reliability operations in MEDCOM, where dispatchers translate urgency into precise action for multiple hospitals.

The position requires EMT certification in Virginia, BLS CPR, and dispatch experience.

Qualifications

• Education: High School diploma/GED required.
• Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required.
• AHA Health Care Provider BLS CPR certification required.

Responsibilities

• Coordinate medical transport requests across inpatient, emergency, and specialty services for multiple hospitals.
• Apply EMT or Paramedic clinical knowledge to prioritize transport needs and assess acuity.
• Communicate clearly and professionally with EMS crews, hospital teams, and external partners.
• Manage multiple requests simultaneously while maintaining accuracy and situational awareness.
• Document transport activity and decisions in real time using established systems and protocols.
• Support patient safety through effective handoffs, escalation, and problem resolution.

Skills

Clear communication

Calm under pressure

Education

High School diploma or GED

Tools

EMT Certification

Job description

UVA Health in Charlottesville, VA, is seeking an Emergency Medical Transport Dispatcher to support safe, timely patient movement across one of Virginia's premier academic health systems. This role blends clinical insight with high-reliability operations in MEDCOM, where dispatchers translate urgency into precise action for multiple hospitals.

The position requires EMT certification in Virginia, BLS CPR, and dispatch experience.