Police Dispatcher

Virginia Commonwealth University; Virginia; On-site; USD 53,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Tuition benefits

Retirement planning

Job summary

Virginia Commonwealth University is seeking a Police Dispatcher 1 to join our Campus Police team in Virginia. This role supports emergency communications for the University and Hospital, operating 24/7 in a high‑pressure environment and coordinating with multiple agencies.

Minimum qualifications include a high school diploma or GED, DCJS Basic Dispatch and VCIN Full Access Certifications (or ability to obtain within 12 months), and a valid DMV license.

Qualifications

• High school diploma or GED or equivalent.
• DCJS Basic Dispatch Certification and VCIN Full Access Certification (or able to complete within 12 months).
• Valid DMV driver license.
• Able to work 24/7 in rotating shifts and overtime as needed.
• No felony or crime of moral turpitude.

Responsibilities

• Provide timely, accurate and courteous communications for emergency and other services.
• Coordinate with University Hospital, Campus Police and other agencies as required.
• Operate and monitor dispatch systems and maintain situational awareness.

Skills

Teamwork

Clear communication

Stress management

Map reading/interpretation

Education

High School diploma

DCJS Basic Dispatch Certification

VCIN Full Access Certification

DMV license

Tools

Common Operating Picture

Crisis Management System

Job description

Advertising Summary:VCU Police is seeking Police Dispatchers to join our team! Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.

Unit:Public Safety And Security MBU

Department: Campus Police

Department Summary: VCU is unlike any university you have ever seen. We bring curiosity, passion and an unrelenting drive to discover the ideas others can't. We envision a future that is unbound by tradition, that seeks to disrupt the way things have always been. VCU is a great place to work. It's a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Duties & Responsibilities:

VCUPD Dispatchers provide timely, accurate, competent and courteous communications service to the University and Hospital community who need emergency assistance and other services. We also provide communications services to Campus Police department and other governmental units in a manner that assists those agencies in carrying out their responsibilities.

Minimum Qualifications:

• Designated to work when Virginia Commonwealth University is authorized to be closed due to inclement weather or other emergency closings.
• High School diploma, GED or equivalent experience.
• Possession of DCJS Basic Dispatch Certification and VCIN Full Access Certification or ability to complete within 12 months of hire.
• Valid DMV operator license.
• Must never have been convicted of a felony or crime of moral turpitude.
• Ability to perform emergency dispatch support work with accuracy, speed and minimal supervision; demonstrated ability to read and interpret agency policies, procedures, and regulations, to communicate effectively orally and in writing with populations, to work in a team environment with all levels of local, state, federal, university and private sector.
• Ability to work under stressful conditions; to read maps and interpret information, route multiple incoming emergency calls and make decisions to successfully coordinate multiple functions for multiple agencies.
• Ability to analyze data in order to make decisions and maintain situational awareness across the Commonwealth.
• Ability to operate complex technological systems such as the Common Operating Picture and Crisis Management System.
• Ability to work in a 24-hour operation, 7-day rotating schedule is required.
• Ability to work rotating shifts, may be assigned mandatory overtime up to 12 hours.
• Must be able to function physically and mentally under extreme stress and during emergency situations.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Salary Range:$52,500-$60,000

Benefits: All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

FLSA Exemption Status:Non-Exempt

Hours per Week:40

Restricted Position:No

ORP Eligible:No

Flexible Work Arrangement:Fully Onsite

University Job Title:31121N - Police Dispatcher 1