Emergency Communications Dispatcher: First Responder Leader

City of Lincoln & Lancaster County; Lincoln (NE); On-site; USD 41,000 - 52,000; Full time

Job summary

City of Lincoln & Lancaster County is seeking a Public Safety Dispatcher. The role involves handling emergency and non-emergency calls, operating an advanced CAD and radio network, and delivering life-saving information to first responders.

Dispatchers must stay organized, multi-task, and remain calm under pressure while ensuring accurate records and timely communications. Training academy and on-the-job training are provided; several promotion paths exist within the emergency communications

Qualifications

• High School diploma or GED required.
• Emergency Medical Dispatch certification and CPR certification are required.
• Certification on NCIC system is required.

Responsibilities

• Operate emergency service consoles and dispatch police, fire, and EMS units.
• Maintain logs and records of calls and dispositions.
• Coordinate with various agencies to ensure rapid response.

Skills

Multi-tasking

Calm under pressure

Strong communication

Education

High School diploma or GED

Tools

CAD terminals

Radio consoles

EMD systems

Job description

City of Lincoln & Lancaster County is seeking a Public Safety Dispatcher. The role involves handling emergency and non-emergency calls, operating an advanced CAD and radio network, and delivering life-saving information to first responders.

Dispatchers must stay organized, multi-task, and remain calm under pressure while ensuring accurate records and timely communications. Training academy and on-the-job training are provided; several promotion paths exist within the emergency communications