Emergency Communications Dispatcher — Bilingual

Pitkin County Library; Aspen (CO); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Bilingual stipend

Job summary

Pitkin County is hiring a 911 Dispatcher to handle basic emergency and non-emergency calls, enter data into the PCREDC system, monitor radio traffic, and support law enforcement and public safety in accordance with laws and guidelines. The role requires strong data entry, customer service, and the ability to work in a fast-paced environment.

Openings include opportunities for advancement; shift work includes days, nights, weekends, holidays, and overtime.

Qualifications

• High School Diploma or GED required; certifications may be needed within six months.
• Must obtain NCIC/CCIC access within six months of hire.
• Must obtain ICs100, ICs200, NIMS IS700 and IS800 within six months.
• Valid US Driver’s License with acceptable MVR.
• Proficiency in dispatching disciplines and data entry.
• Senior level requires 3+ years of experience and promotion workbook completion.

Responsibilities

• Perform dispatching duties for public safety and emergency services.
• Receive and route emergency and non-emergency calls; dispatch personnel.
• Log calls in CAD system and coordinate responses; monitor radio traffic.
• Access CCIC/NCIC data and manage warrants and records.
• Maintain confidentiality and uphold county-customer relations.

Skills

Typing speed

Data entry accuracy

Clear communication

Organizing and prioritizing

Customer service

Education

High School Diploma or GED

ICs100

ICs200

NIMS IS700

NIMS IS800

Valid US Driver’s License

Tools

NCIC/CCIC access

Microsoft Office

Google Suite

Job description

Pitkin County is hiring a 911 Dispatcher to handle basic emergency and non-emergency calls, enter data into the PCREDC system, monitor radio traffic, and support law enforcement and public safety in accordance with laws and guidelines. The role requires strong data entry, customer service, and the ability to work in a fast-paced environment.

Openings include opportunities for advancement; shift work includes days, nights, weekends, holidays, and overtime.