Emergency Communications Dispatcher

Public Safety Dispatch Network; Prospect Park (NJ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Public Safety Dispatch Network in Prospect, NY seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies.

Responsibilities include call taking, verifying locations, prioritizing requests, and operating CAD, radios, and mapping systems. The role requires the ability to manage multiple tasks, stay calm under pressure, and follow agency procedures; shifts may include nights and weekends.

Qualifications

• High school diploma or equivalent required.
• Accurate typing and active listening skills.
• Ability to multitask and switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety.
• Verify incident locations and collect caller information.
• Classify and prioritize requests using approved procedures.
• Operate CAD, telephone, mapping, and radio systems.
• Coordinate response resources within qualifications.
• Monitor unit status and communicate incident updates.
• Support interagency coordination and requests for help.
• Maintain records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD software

Job description

Public Safety Dispatch Network in Prospect, NY seeks Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency response agencies.

Responsibilities include call taking, verifying locations, prioritizing requests, and operating CAD, radios, and mapping systems. The role requires the ability to manage multiple tasks, stay calm under pressure, and follow agency procedures; shifts may include nights and weekends.