Emergency Communications Dispatcher

National Public Safety Careers; Norris City (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

National Public Safety Careers currently seeks Public Safety Dispatchers and Telecommunicators for Norris, IL. You will manage emergency and nonemergency requests, verify locations, classify and prioritize calls, and coordinate with responders using CAD, telephone, mapping, and radio systems.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Qualifications

• High school diploma or recognized equivalent required.
• Entry-level and experienced classifications may have different qualifications and training expectations.
• Accurate typing, active listening, clear communication essential.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Maintain accurate records and follow information-security requirements

Skills

Active listening

Clear communication

Typing

Education

High school diploma

Tools

Computer-aided Dispatch (CAD)

Telephone systems

Radio systems

Mapping software

Job description

National Public Safety Careers currently seeks Public Safety Dispatchers and Telecommunicators for Norris, IL. You will manage emergency and nonemergency requests, verify locations, classify and prioritize calls, and coordinate with responders using CAD, telephone, mapping, and radio systems.

Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.