Emergency Fire Dispatcher — 24/7 Critical Communications

County Emergency Communications; Norris City (IL); On-site; USD 40,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Norris, IL is hiring Fire Dispatcher positions. Fire Dispatchers coordinate responses to fires, rescues, and other emergencies. They receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Schedules may include overnight shifts, weekends, holidays, overtime, and additional coverage during major incidents.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or EMS training may be required for certain assignments.
• Experience with fire communications and data entry may be preferred.
• Comfort with computer systems, maps, and radio communication.
• Must meet background screening and fitness requirements.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Organizational skills

Clear communication

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio equipment

Job description

County Emergency Communications in Norris, IL is hiring Fire Dispatcher positions. Fire Dispatchers coordinate responses to fires, rescues, and other emergencies. They receive incident information, alert resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Schedules may include overnight shifts, weekends, holidays, overtime, and additional coverage during major incidents.