Emergency Communications Dispatcher — Police Operations

Regional 911 Intake Solutions; Chatsworth (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks police dispatchers who can handle emergency and nonemergency requests with accuracy and calm under pressure. The role involves documenting locations, vehicle details, and hazards, while assigning calls and monitoring officer status across radio channels.

Candidates should have a high school diploma or GED, strong typing, and clear radio communication. Training is provided for entry-level positions, with opportunities across local agencies.

Qualifications

• High school diploma or GED required; training provided for entry-level vacancies.
• Typing, listening, and speaking clearly by radio are essential.
• Ability to learn jurisdiction geography and operate under dispatch procedures.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Multitasking

Education

High School Diploma or GED

Tools

Records System

Job description

Regional 911 Intake Solutions seeks police dispatchers who can handle emergency and nonemergency requests with accuracy and calm under pressure. The role involves documenting locations, vehicle details, and hazards, while assigning calls and monitoring officer status across radio channels.

Candidates should have a high school diploma or GED, strong typing, and clear radio communication. Training is provided for entry-level positions, with opportunities across local agencies.