Emergency Communications Dispatcher — Public Safety

National Public Safety Careers; Butler (Butler County); On-site; USD 35,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional development

Job summary

National Public Safety Careers in East Butler, PA is seeking Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency responders. You will handle calls, dispatch units, and operate CAD, telephones, mapping, and radio systems.

A high school diploma is commonly required; accuracy in typing, active listening, clear communication, and the ability to switch between tasks are essential.

Qualifications

• High school diploma or equivalent is commonly required.
• Entry‑level and experienced classifications may have different qualifications and training expectations.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma or equivalent

Tools

CAD systems

Telephone systems

Mapping software

Radio systems

Job description

National Public Safety Careers in East Butler, PA is seeking Public Safety Dispatchers / Telecommunicators to support the flow of information between the public and emergency responders. You will handle calls, dispatch units, and operate CAD, telephones, mapping, and radio systems.

A high school diploma is commonly required; accuracy in typing, active listening, clear communication, and the ability to switch between tasks are essential.