Emergency Communications Dispatcher

Regional 911 Intake Solutions; Eddyville (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Eddyville, IL seeks Police Dispatcher opportunities to support law enforcement by receiving calls and coordinating with officers. Dispatchers manage incident details, maintain radios, and ensure accurate records for ongoing operations.

The role requires handling emergency and nonemergency requests, documenting locations, and coordinating with neighboring agencies. Training and security screenings may be required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Clear communication

Multitasking

Radio dispatch

Education

High school diploma

Tools

Records management system

Job description

Regional 911 Intake Solutions in Eddyville, IL seeks Police Dispatcher opportunities to support law enforcement by receiving calls and coordinating with officers. Dispatchers manage incident details, maintain radios, and ensure accurate records for ongoing operations.

The role requires handling emergency and nonemergency requests, documenting locations, and coordinating with neighboring agencies. Training and security screenings may be required.